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Our Bespoke Service happens here, right in our studio in Chiswick, west London. We'd be delighted to help you get the piece you've dreamed of using our Bespoke Service.

Ana works closely with our clients to help them express their ideas and put them into jewellery designs to make your wonderful pieces.

Here are some of the ways we can help you :

Customising an Ana Verdun design

Any of our pieces can be customised to your preference, using your chosen gemstone, preferred metal and any other alterations, for example, your preferred chain, clasp or added detail. We’ll be happy to show you the existing collections and discuss any changes you’d like to make.

Once you’ve decided how you’d like to customise the piece(s), we will quote you for the changes requested.

Bespoke commissions

If you have something unique in mind, based on an idea you already have, or to explore ideas that are personal to you and your own narrative, we would invite you to visit Ana at our studio in Chiswick, west London.

Bespoke commissions are a way to fully engage in the creative process and experience the magic of watching your ideas come to life in a beautiful piece of jewellery.

Please call +44 (0)20 8995 4722 or email ana@anaverdun.com to make your appointment.

Please note that due to the full attention and time involved, Ana cannot take on commissions for less than £600.

Remodelling unused heirlooms or using existing stones

Perhaps you have valuable pieces of jewellery that have been handed down and have sentimental value, but you just wouldn’t ever wear. We’d be happy to help you give them a new lease of life by remodelling them into something you’ll continue to treasure and will also want to wear all the time. Perhaps there are precious stones you’d like to use, or it’s the gold itself you’d like to reshape into a new piece.

If possible, it’s always best to visit us at the studio in Chiswick, bringing your stones/pieces along with you. Just call us on +44 (0)20 8995 4722 or email us at ana@anaverdun.com to make an appointment.

We are also happy to discuss these projects over the phone or using a Skype video consultation, after which you can safely post your jewellery to us to work on.

We have insurance to cover your jewels while they’re in our possession. If possible, please have your stone or piece appraised before leaving it with us. This way we can ensure that our insurance covers it at its accurate value.

Commissioning a piece remotely

We are lucky to have customers based all over the world, and are happy to discuss commissions over Skype or over the phone. To arrange a Skype appointment, please call us on +44 (0)20 8995 4722 or email us at ana@anaverdun.com.

Turnaround times for customised or bespoke jewellery

Customised pieces normally take 4-6 weeks to make, depending on the additional work involved. Bespoke commissions usually take 6 weeks from start to finish, and if there are any changes to this, we will of course keep you updated.

Payment Terms

For all bespoke commissions, customised and remodelling projects, we require a 50% deposit when placing your order. This represents a commitment to purchase and no cancellations are possible. The remaining amount must be paid in full before the piece is collected or despatched. Goods remain the property of Ana Verdun London until paid for in full.
Please call the studio or emai us at ana@anaverdun.com if you wish to make your payment by Bank Transfer. 

Copyright

To book an appointment with Ana please email us at ana@anaverdun.com or call the studio on
+44 (0)20 89954722
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