As all our Items are handcrafted and made in London, we work in small production batches and often make to order
We're always busy trying to keep the stock shown on our website available. We have high expectations of our online service, striving to keep luxury handmade while still offering an efficient service which can compete with the bigger designer brands.
If the item is in stock, we can dispatch the same day. Occasionally, items shown online may sell out before we can update the website. If your order is very urgent, please email us at firstname.lastname@example.org or call us on 020 8995 4722 to confirm availability.
- UK Delivery is via Royal Mail. If the item is in stock and you place the order before 3pm, we can generally deliver the next day. .
- EU Delivery and Rest of World Delivery is by Royal Mail International Tracked & Signed Delivery and is subject to extra charges.
- FREE Standard Delivery is sent by Royal Mail 1st Class Recorded. For more information please see our Delivery & Returns page.
Received by You
2-3 working days
NEXT DAY UK
Next Day (excl. SAT/SUN and Bank Holidays)
LONDON SAME DAY COURIER
Same Day by 6pm (Courier Bike Service)
3-5 working days
REST OF WORLD DELIVERY
5-7 working days
Please be aware that all deliveries need to be signed for, so please ensure there is someone in to receive your jewellery at the delivery address.
* Standard UK Delivery: FREE with an online purchase only. For all other deliveries the standard charge is £5.50, for example, for exchanges, refurbishing, re-sizing etc.- UK orders using the Standard delivery option will be sent by Royal Mail 1st Class Recorded Delivery and arrive within 2–3 working days.- Next Day UK Delivery: £9.95- UK orders using the Next Day delivery option will be sent by Royal Mail Special Delivery and arrive before 1 pm the next day.London Same Day Delivery: £30.00- UK orders using the Same Day delivery option will be sent by motorcycle courier and arrive by 6 pm the same day. Like magic!European Delivery Service: £12.95- Delivery to European countries takes 3-5 working days and is sent by Royal Mail International Tracked & Signed Delivery.Rest of World Delivery Service: £19.95- Delivery to the Rest of the World takes 5–7 working days and is sent by Royal Mail International Tracked & Signed Delivery.
Further Information- Parcels to a business address will be delivered to the designated delivery point at the chosen business address, not directly to the recipient.- To check on the status of an order or verify delivery, please check your online account or email us at email@example.com or call us on +44 (0)20 8995 4722- Transactions are processed in pounds sterling.
Please note: If the package you receive is damaged or open please do not accept the delivery and contact us immediately to arrange a replacement. We will bear the costs of postage to return the goods and issue a re-delivery